Better e-mail techniques

Dear special friend, please give me all your money...

Click for larger image

Here s a great collection of links to great e-mail advice and information. If you use e-mail (I do no 2 people who do not have an e-mail account) this information is critical to your success as a business owner. Don't forget to e-mail me with your apionion.

E-mail for begineers: Email is cheaper and faster than a letter, less intrusive than a phone call, less hassle than a FAX. Using email, differences in location and time zone are less of an obstacle to communication. There is also evidence that email leads to a more egalitarian information structure.

E-mail for "not" beginners: If you want to be a good email citizen and ensure the kind of results you’re looking for, you’ll need to craft messages that are concise and easy to deal with.

E-mail advanced techniques by Guy Kawasaki: Most of the time I am, but I have strong feelings about email etiquette and what it takes to get your email read--and answered. As someone who gets dozens of emails every day and sends a handful of emails every day to get strangers to do things (“digital evangelism”), I offer these insights to help you become a more effective emailer.

E-mail to Clients: I don’t think he even read my email. This type of response could just have easily come immediately from an email auto-responder. But it didn’t. It came from a third-party customer service provider after several days of waiting.

E-mail to clients #2: Being on the receiving end for thousands of support and customer service requests I’ve learned a thing or two about how you should go about putting a customer support request together.

Transactions and e-mails: Email is one of a website's most powerful tools for strengthening customer service and increasing user confidence and trust in both the site and the company.

I hope you have found this information helpfull and that you take up some of this information to make yourselves better communicators.